#efficient-software #computer-science Created at 2022-12-21 # [Anonymous feedback](https://www.admonymous.co/louis030195) # [[Epistemic status]] #shower-thought #to-digest # Related - [[Readwise/Articles/en.wikipedia.org - Service Level Indicator - Wikipedia]] - [[Readwise/Articles/en.wikipedia.org - Service-Level Objective - Wikipedia]] - [[Computing/SLO SLI]] # TODO > [!TODO] TODO # Service level indicator A Service Level Indicator (SLI) is a key performance indicator used to measure the performance of a particular service. It is used to measure the quality and effectiveness of the service in delivering the desired outcomes. It can be used to compare and contrast different services, measure customer satisfaction, and track data over time to assess service performance. SLIs are important as they provide an indication of how well a service is performing, enabling organizations to make informed decisions about future strategies and investments.