### **"Cues" Cheatsheet Table** | Category | Cue Name | Description & Goal | Channel | | :---------------- | :----------------------- | :------------------------------------------------------------------------------ | :-------- | | **✅ WARMTH** | **Leaning In** | Signals interest and engagement. The fastest way to show you're interested. | Nonverbal | | | **Nodding** | Shows agreement and encourages the other person to continue. | Nonverbal | | | **Head Tilting** | A universal sign of listening and curiosity. | Nonverbal | | | **Mirroring** | Subtly matching another's posture to build rapport and show respect. | Nonverbal | | | **Genuine Smile** | A "Duchenne" smile that reaches your eyes, signaling authentic happiness. | Nonverbal | | | **Eyebrow Raise** | A quick flash of recognition and acknowledgment. | Nonverbal | | | **Vocal Invitations** | Encouraging sounds like "mhm," "aha," "oh!" to show active listening. | Vocal | | | **"Warm Words"** | Use collaborative language: *we, together, I agree, that's exciting*. | Verbal | | **🚀 COMPETENCE** | **Power Posture** | Take up space. Stand tall with open limbs and a straight spine. | Nonverbal | | | **Steepling** | Touching fingertips together. Signals confidence and thoughtful processing. | Nonverbal | | | **Explanatory Gestures** | Using your hands to illustrate points, making ideas more compelling. | Nonverbal | | | **Lower Lid Flex** | A slight squint that signals intense focus, scrutiny, and engagement. | Nonverbal | | | **Fronting** | Aligning your torso and feet with someone to show respect and full attention. | Nonverbal | | | **Downward Inflection** | Ending statements on a lower note to sound declarative and confident. | Vocal | | | **Power Pauses** | Pausing 1-2 seconds before/after an important point to add weight. | Vocal | | | **Lower Vocal Pitch** | Speaking from a lower, more grounded register to command authority. | Vocal | | | **"Competent Words"** | Use language of expertise: *results, metrics, system, proven, research*. | Verbal | | **❌ DANGER ZONE** | **Distancing/Blocking** | Moving away, crossing arms, or placing objects between you and others. | Nonverbal | | | **Self-Soothing** | Comfort gestures that reveal anxiety (neck/face touching, hand wringing). | Nonverbal | | | **Suprasternal Notch** | Touching the dip between the collarbones. A powerful signal of distress. | Nonverbal | | | **Lip Purse** | Pressing lips together. Signals you are withholding information or disagreeing. | Nonverbal | | | **Mouth Shrug** | Pulling the corners of the mouth down. Signals doubt or disbelief. | Nonverbal | | | **Vocal Fry** | A low, creaky, grating sound at the end of sentences that kills credibility. | Vocal | | | **Question Inflection** | Raising your pitch at the end of a statement, making you sound unsure. | Vocal | | | **Fillers & Fluff** | Overusing words like *um, ah, like, you know, kind of, sort of*. | Verbal | #communication