Service-Level Objective - Wikipedia - en.wikipedia.org ![rw-book-cover|200x400](https://readwise-assets.s3.amazonaws.com/static/images/article3.5c705a01b476.png) ## Metadata - Author: **en.wikipedia.org** - Full Title: Service-Level Objective - Wikipedia - Category: #articles - Tags: #efficient-software - URL: https://en.wikipedia.org/wiki/Service-level_objective ## Highlights - A service-level objective (SLO) is a key element of a service-level agreement (SLA) between a service provider and a customer. SLOs are agreed upon as a means of measuring the performance of the Service Provider and are outlined as a way of avoiding disputes between the two parties based on misunderstanding.