## Introduction - Briefly introduce yourself and the purpose of the interview. - Assure them that you're seeking to understand their experiences and needs, not selling a product. ## Questions ### Understanding the User - Can you tell me a bit about yourself and your role? - What does a typical day look like for you? ### Identifying Problems - Can you tell me about a time when you faced a significant challenge or problem related to [your product's domain]? - How often does this problem occur? ### Past Attempts at Solutions - Have you tried to solve this problem in the past? If so, how? - What did you like or dislike about the solutions you've tried? - What challenges or obstacles did you encounter while trying to solve this problem? ### Feedback on Existing Solutions - Are you currently using any solutions or workarounds for this problem? If so, can you describe them? - What do you like or dislike about these current solutions? ## Conclusion - Thank the user for their time and insights. - Ask if they have any questions or anything else they'd like to share. Remember, the goal is to understand the user's experiences and needs, not to pitch your product or idea. Listen more than you talk, and let the user guide the conversation.